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Thank you for using Next Level Method!
Next Level Method’s products and services are provided by Next Level Method, LLC (“NLM”). These Terms of Service (“Terms”) govern your use of Next Level Method’s website and apps, including any content, functionality and products and services offered on or through the website or apps (“Services”). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions via email at firstname.lastname@example.org.
By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.
Not Medical Advice
Using Next Level Method (License)
Third Party Content
Copyright and Trademark
Modifying our Services
Not Medical Advice
We are not a health care provider and our Services should not be considered medical advice. Only your health care provider can offer medical advice. The Services are not a substitute for professional medical advice, diagnosis and treatment. We make no claims that the Services provide any physical or therapeutic benefit. If you or any supervising adult has questions or concerns about your wellbeing or use of the Services in connection with your individual condition and circumstances, you should seek professional medical attention.
Using Next Level Method (License)
Who May Use Our Services
You may use our Services only if you can form a binding contract with NLM, and only in compliance with these Terms and all applicable laws. When you create your NLM account, and subsequently when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete. Any use or access by anyone under the age of 16 is prohibited without specific written consent from a legal guardian, and certain regions and Content Offerings may have additional requirements and/or restrictions.
Our License to You
Changes to Content Offerings
NLM offers courses and content (“Content Offerings”) that we produce, as well as content from other providers (“Content Providers”). While we seek to provide world-class Content Offerings from our Content Providers, unexpected events do occur. NLM reserves the right to cancel, interrupt, reschedule, or modify any Content Offerings. Content Offerings are subject to the Disclaimers and Limitation of Liability sections below.
The Services may enable you to share your content, such as forum posts, pictures, quizzes and the like (“User Content”), with NLM, coaches, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you share. User Content does not include course content or other materials that we create or that is made available on or placed on the NLM platform by or on behalf of NLM’s Content Providers or their instructors using the Services or the Content Offerings; as between NLM and its Content Providers, such Content Offerings are governed by the relevant agreements in place between NLM and its Content Providers.
How Next Level Method May Use User Content
To the extent that you provide User Content, you grant NLM a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting NLM the right to authorize NLM affiliates to use User Content. Nothing in these Terms shall restrict other legal rights NLM may have to User Content, for example under other licenses. We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms.
We welcome your suggestions, ideas, comments, and other feedback regarding the Services (“Feedback”). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, NLM does not waive any rights to use similar or related Feedback previously known to NLM, developed by its employees or contractors, or obtained from other sources.
We care about the security of our users. While we work to protect the security of your account and related information, NLM cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing email@example.com.
Third Party Content
Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties as well as links to websites and services maintained by third parties. NLM cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. NLM disclaims any responsibility or liability related to your access or use of, or inability to access and use, such third party content.
Copyright and Trademark Policy
NLM respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services.
Paid Services from Next Level Method
NLM offers paid Services (i.e. online training courses) for a fee. Unless otherwise stated, all fees are quoted and must be paid in U.S. Dollars. You are responsible for paying all fees charged by or for NLM and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and NLM reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. Refunds may be available for paid Services as described in our Refund Policy.
NLM may offer payment installments to allow you to pay for your Services over an agreed amount of time of two months. If you miss a payment, your account will be considered “delinquent” and your access to all Services and membership groups may be revoked until all amounts owed are paid in full. The ‘days overdue’ for any payment plan will be measured from the earliest missed payment date of any amount outstanding, regardless of later payments or payment dates.
If your account remains in delinquent status for longer than 30 days, NLM reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency subject to the NLM’s sole discretion. In the event that your account becomes past due and is referred by NLM to an outside collection agency or attorney, you will be responsible for the cost of collection services at the rate of 20% of the balance due, along with reasonable attorney fees and court costs incurred by NLM.
In no way should NLM’s offering of a payment plan be considered a “pay in part” program where you can pay only for partial access.
Next Level Method, LLC. reserves the right to terminate any affiliate relationships for any reason upon 30 days written notice. We require all of our affiliates to maintain a public-facing website, with clear privacy and terms of service policies. As a policy, Next Level Method, LLC. does not accept affiliates who run coupon, bargain, review or content aggregation services.
NLM reserves the right to immediately terminate an affiliate relationship if an affiliate violates these Terms or engages in deceptive business practices. We may also void any outstanding commissions if we believe they are the result of deceptive business practices.
Modifying and Terminating our Services
We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend or stop part of our Services altogether at any time. Accordingly, NLM may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments. None of NLM, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the “NLM Parties”) shall have any liability to you for any such action. You can stop using our Services at any time, although we’ll be sorry to see you go.
The services and all other content and materials are provided on an “as is” basis without warranty of any kind, whether express or implied. The Next Level Method, LLC parties specifically disclaim any and all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising out of course of dealing or usage of trade. The Next Level Method, LLC parties further disclaim any and all liability related to your access or use of the services or other content and materials.
While we make good faith efforts to include substantially accurate information in the services, errors or omissions may occur. If we receive notice of errors or omissions, we will make reasonable efforts to correct them in due course; but we make no representations or warranties regarding the accuracy, completeness, performance, currency, or fitness for a particular purpose of the services, that the services will meet your requirements, or as to the results that will be derived from using any of the information included in the services.
You acknowledge and agree that any access to or use of the services is at your own risk.
Limitation of liability
To the maximum extent permitted by law, the Next Level Method, LLC parties shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any party other than the applicable NLM party, including without limitation, any defamatory, offensive, or illegal conduct; or (c) unauthorized access, use, or alteration of your content or information. In no event shall NLM’s aggregate liability for all claims related to the services exceed one hundred U.S. Dollars ($100) or the total amount of fees received by NLM from you for the use of paid services during the past six months, whichever is greater.
You assume all responsibilities and obligations with respect to any decisions, advice, conclusions or recommendations made or given as a result of the use of the services, including without limitation any decision made or action taken by you in reliance upon our services.
You agree to seek advice from a licensed medical provider before performing any physical activity suggested by NLM parties.
None of the information provided in connection with the services shall be construed to constitute medical, psychological, financial or accounting, legal or other professional advice; we urge you to consult with an appropriate licensed professional if you seek any such advice.
You agree that any cause of action related to the services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
You agree to indemnify, defend, and hold harmless the Next Level Method Parties from any and all claims, liabilities, expenses, and damages, including reasonable attorneys’ fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
Governing Law and Jurisdiction
The Services are managed by Next Level Method, LLC, which is located in Wichita, Kansas. You agree that any dispute related to these Terms will be governed by the laws of the State of Kansas, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Topeka, Kansas as the legal forum for any such dispute.
Excluding claims for injunctive or other equitable relief, for claims related to the Services where the total amount sought is less than ten thousand U.S. Dollars ($10,000.00 USD), either you or Next Level Method, LLC may elect at any point during the dispute to resolve the claim through binding, non-appearance-based arbitration. The dispute will then be resolved using an established alternative dispute resolution (“ADR”) provider, mutually agreed upon by you and NLM. The parties and the selected ADR provider shall not involve any personal appearance by the parties or witnesses, unless otherwise mutually agreed by the parties; rather, the arbitration shall be conducted, at the option of the party seeking relief, online, by telephone, or via written submissions alone. Any judgment rendered by the arbitrator may be entered in any court of competent jurisdiction.
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
If a particular provision of these Terms is held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be eliminated and the remaining provisions of these Terms will continue in full force and effect. No waiver by Next Level Method, LLC of any term or condition will be deemed a further waiver of the term or condition, or a waiver of any other term or condition, and any failure by NLM to assert a right or provision under the Terms will not constitute a waiver of such right or provision.
These Terms and all referenced policies constitute the sole and entire agreement between you and NLM regarding the NLM website and apps.
As part of NLM’s commitment to customer success, NLM offers access to paid membership communities with many of its Services. These communities are intended as places to ask questions, gain encouragement, and share your experiences with NLM Services. It is intended to foster a sense of community and support in a safe, accepting environment.
NLM communities have explicit membership requirements, including the requirement that your account is in good standing and not delinquent. If your account is delinquent, we may terminate community access at any time.
All community members are to be kind and respectful. Our Communities are not places for judgment but rather forums for offering helpful advice, providing insight and perspective, and encouraging all members to continue their practice seek help when they need.
To maintain a supportive environment focused on self-improvement, NLM retains the right to delete any Community post which we deem controversial and/or distracting to our users. Solicitation for non-NLM related products or services is not permitted without explicit, written consent from NLM.
For any break of these guidelines, you agree that NLM has the right to edit or delete your post(s) and revoke your access to our communities at any time, without notice.
You are prohibited from using our Communities or Services to share content that:
Solicits members to join other membership communities.
Contains illegal content or promotes illegal activities with the intent to commit such activities. Please keep in mind that users who are as young as 16 may use NLM, and we do not allow content that is inappropriate for these younger users.
Contains credible threats or organizes acts of real-world violence. We don’t allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.
Harasses others. Abusive or otherwise inappropriate content directed at others is not allowed.
Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, claim content that you did not create as your own, or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.
Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.
Spamming will not be tolerated. This includes repeated posting of non-relevant content.
Otherwise violates the NLM Terms of Service. Please note that specific Content Offerings or Communities may have additional rules and requirements.
You also are not allowed to:
Do anything that violates local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties.
Share your password, let anyone access your account, or do anything that might put your account at risk.
Attempt to access any other user’s account.
Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized by NLM in writing to do so.
Access, tamper with, or use non-public areas of our systems.
Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.
Try to reverse engineer any portion of our Services.
Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.
Use our Services to distribute malware.
Use our Services or any functionality of the NLM platform for anything other than for completing online courses or for pedagogical purposes.
Impersonate or misrepresent your affiliation with any person or entity.
Encourage or help anyone do any of the foregoing.
Finance charges are not eligible for refund for any Service.
INSPIRE 1.0 purchasers may request a full refund of the course fee within 7 days past the end of the course. Refunds will be made via the original method of payment.
Purchaser may request a refund from 24 hours of the purchase date, so long as course has not been logged into or started. Refunds will be made via the original method of payment.
Purchasers may suspend a course and join a future class in the case of an emergency as determined by NLM. Course suspensions will be issued a credit in scholarship points to their account. No refunds via the original method of payment will be given in the event of a course suspension.
Any additional fees bundled with INSPIRE 1.0 at the time of purchase, i.e. bonus courses, are non-refundable.
Note: Unless or until purchaser has upgraded to a membership, purchaser’s course content access period ends 7 days after the end of his or her INSPIRE 1.0 course is completed.
Abuse of Refund Policy
Refunds are designed to remove the risk from purchasing NLM services, not as a way to get free services. If it appears to us that you are abusing refunds, we may stop offering them to you. Specifically, customers that repeatedly request refunds for multiple purchases may be denied refunds or right to purchase for abuse of the refund policy.
Your subscription will continue on a month-to-month basis unless and until you cancel or the subscription is suspended or discontinued by NLM.
If you cancel your subscription, cancellation will be effective at the end of the current monthly period; you will have continued access to your subscription for the remainder of the period for which you have paid, but you will not receive a refund.
Your subscription will continue on an annual, 12-month basis unless and until you cancel or the subscription is suspended or discontinued by NLM. Your annual subscription automatically renews on a month-to-month basis at the current month-to-month rate.
If you cancel your subscription, cancellation will be effective at the end of the current annual, 12-month period; you will have continued access to your subscription for the remainder of that period for which you have paid, but you will not receive a refund.
Your privacy is important to us. It is Next Level Method’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://members.nextlevelmethod.com/privacy-policy/, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
This policy is effective as of 22 July 2021.
Last updated: 22 July 2021
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
We may ask for personal information — when you contact us — which may include one or more of the following:
Social media profiles
Date of birth
“Sensitive information” or “special categories of data” is a subset of personal information that is given a higher level of protection. Examples of sensitive information include information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.
The types of sensitive information that we may collect about you include:
We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
to provide you with our platform’s core features and services
to enable you to customize or personalize your experience of our website
to deliver products and/or services to you
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
a parent, subsidiary, or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
our employees, contractors, and/or related entities
our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
an entity that buys, or to which we transfer all or substantially all of our assets and business
Third parties we currently use include:
Your Rights and Controlling Your Personal Information
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details: